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Care during the coronavirus pandemic

During the coronavirus pandemic, we are still continuing to provide outstanding care to all our clients. We are also supporting new clients during this time, if you or a loved one need care at home, don’t hesitate to get in touch.

Contact us today to discuss how we can help.

Eastbourne: 01323 914499

Canterbury: 01634 940899

Medway: 01634 940899

 

Coronavirus (Covid-19) Policy

At Curant Care, we want to inform all of our clients, and their families and loved ones, about our response to the ongoing Covid-19 outbreak.

We recognise, and share, the concerns that many people have regarding the COV-19 pandemic.Our main priority is the safety and wellbeing of our clients and staff, and to make sure that we can deliver the high-quality care that we pride ourselves on.In order to achieve this we have introduced a number of measures and procedures across the company, and these will be updated frequently in line with the guidance from Public Health England.

For the majority of those who will get the illness, we know the symptoms will be quite mild, like a cold or the flu, however the virus poses a significant risk to those with underlying health conditions, such as respiratory conditions or compromised immune systems. We would encourage people who feel they are at risk to be especially careful in following public health guidelines. Of course, anyone with immediate health concerns should contact NHS 111.

The actions we are taking include;

Self-isolation of staff

All staff have been informed of the current available guidance in respect of potential self-isolation

  • Anyone who has a temperature that is above 37.8°C and/or you have a continuous cough, you must self-isolate for seven days
  • Any staff needing to self-isolate are provided with the most recent government guidance on what steps to take.

Social distancing and Shielding

The UK government have provided clear guidelines on the necessary social distancing measures required to prevent the further spread of coronavirus. Care staff are considered Key Workers during this time, all of our staff have been provided with regular information regarding best practice in relation to Social distancing. Curant Care are following these guidelines in relation to our staff.

Infection control measures

This virus is thought to spread most easily when the first symptoms show, and during the next 2-3 days.It is also clear that whilst anyone can get the virus, its impact is most serious on elderly people, especially if they have underlying health issues, which include Coronary, Respiratory or Diabetes related conditions.

Curant Care already have strict standards on hygiene and infection control, and our guidance to staff reflects the most up-to-date advice during the Covid-19 outbreak.
The following are some of the key ways to help limit the spread of the virus.

Clients, Family members and Employees should;

  • Wash your hands and wrists. This is important advice and must be followed. Soap and water is the preferred method, hand sanitiser is only recommended where handwashing facilities are not available.
  • Do not shake hands with anyone, whether at work or not.
  • Avoid hugging and kissing anyone apart from your immediate family.
  • Do not share food and drink.
  • Ensure any cutlery or crockery has been thoroughly cleaned before use.
  • Clean the rim of beverage cans/bottles before decanting.
  • Please ensure you wear clean clothes every day.
  • Please refrain from touching your face, nose and eyes. This is a challenge but it is important to keep trying.
  • Clean surfaces as frequently as possible with anti-bacterial products, especially in high use areas.

Additionally, employees should also;

  • Ensure Personal Protective Equipment (PPE) is used wherever necessary and dispose of according to company policy.
  • Keep any public areas clean, in line with our office policies
  • Try to avoid using other peoples’ telephones or IT equipment.
  • Phones, keyboards, mice, etc. should be cleaned in line with our office cleaning policy.

Management response

During this challenging time the Curant Care Senior Leadership Team are focused on doing all we can to reduce the impact that the current situation has on our clients and employees. This includes;
  • A member of the Senior Leadership Team has been appointed to coordinate all activity relating to the Covid-19 outbreak.
  • All Curant Care office staff are now home-based, wherever possible, in line with recommended government guidelines.
  • Conducting a daily briefing on Covid-19 developments, including updating our contingency plans.
  • Regular communications with our staff teams.
  • Regular two-way communication with our local Public Health department, the NHS and Local Authority.

Reducing non-critical meetings

Whilst we are focused on continuing to deliver services to our clients, we are now conducting all meetings via phone or video conference. We feel by removing any in-person meetings this will help prevent the spread of Covid-19.

Finally, looking ahead to the next few weeks, we are working hard to prepare for possible further disruption to our local community. We are putting contingency plans in place; in case we need to alter our working practices.

Whilst we are taking every step we can, none of us can foresee the exact course of events over the weeks ahead. However, what is within our control is how we respond and how we support one another. By doing this we can all play a role in minimising the impact of the current situation.

Useful links for further live updates

For the most up-to-date information you can visit The Department of Health and Social Care or see the below links for various official sources.

For comprehensive information about COVID-19, please visit:

Sources: World Health Organisation | Gov.uk | NHS.UK/Coronavirus

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