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Complex Care

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What is Complex Care?

Complex care is specialist support for someone with a chronic or long term health condition, who requires extra assistance to manage their symptoms and day-to-day activities. Complex care can include any condition that requires clinical support such as Parkinson’s , acquired brain injuries (ABI) or a neurological condition. Complex care can also be referred to as long-term care or continuing care.

At Curant Care we support individuals with complex care who have substantial and ongoing health care needs. These can be as a result of chronic illness, disabilities or following hospital treatment.

Depending on your or your loved one’s condition, complex care can accommodate essentially any aspect of day-to-day life. Our complex care services aim to relieve as much stress as possible. Our compassionate care workers can assist with everything from providing assistance with personal care tasks, pain management, eating and drinking, monitoring pressure care, continence care, or just being there for reassurance and companionship.

We believe that complex care should be available within the familiar environment of your or your loved one’s own home, and so if it’s a viable option we will endeavour to do everything within our power to make your experience is as stress free as possible.

Most importantly, complex care involves tailoring your care and support plan around you or your loved one, establishing that their life doesn’t revolve around their condition or illness but around their life as a person. Managing pain, alleviating stressful symptoms and being there at each step of the process ensures that you or your loved one is treated with both dignity and respect.

Who is Complex Care for?

Complex care is a person-centered approach to address the needs of people whose combinations of medical, behavioral health and social challenges result in extreme patterns and needs of health and social care.

Individuals who have either multiple complex medical conditions, multiple detrimental social needs, or a combination of both which negatively impact on a individuals day to day life or healthcare management. 

Individuals who need extra care and support due to complex medical issues that are often at times compounded by social, economic, environmental and behavioral factors.

Those living with conditions: 

  • Parkinsons & Huntingdons 
  • Dementia 
  • Acquired Brain Injuries
  • Complex Learning Disability
  • Epilepsy
  • Muscular Dystrophy
  • Multiple Sclerosis
  • Head and spinal cord injuries
  • Challenging Behaviour 
  • Palliative & End of Life 


Our Services are built around the individual receiving care and support. Where nursing and clinical care is required services are overseen by a clinician and all care and support plans including medication management is signed off by this clinician. Services are monitored and reviewed regularly ensuring care workers competencies are signed off. Any training required is provided on a 1:1 basis either directly on site with the individual or in a classroom setting. 

Care & Support
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing, hair care, and beauty 
  • Medication administration
  • Stoma, Catheter, and bowel management 
  • PEG feeding
  • Oral Suctioning
  • Nutrition & Hydration
  • Tracheostomy care
  • Nasopharyngeal Suctioning
  • Oxygen Therapy 
Lifestyle Support
  • Light housekeeping
  • Meal planning and preparation
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Transportation to social and recreational activities
  • Assistance with light exercise and outdoor activity
  • Companionship

Provision of Complex Care

Hospitals, hospices and care homes can be daunting environments for those experiencing or recovering or living with such complex needs. This is especially true if there’s a possibility of spending a long period in such environments. However, Complex Care offers the familiar space of their own home and will undoubtedly be a much more comforting notion.

Being able to live in a familiar setting, visited by friends, family and well-trained care workers is arguably much more settling and risk-free than having to adjust to and settle into a completely new environment, and the stress-relieving alternative of being comfortable at home is sure to not only improve a loved one’s quality of life but potentially elongate their lifespan as a whole.

Should their condition allow complex care at home our care workers will be able to provide everything a loved one needs.

Complex care requires the care workers to be proficient in an array of specific caring methods, which can be learnt and taught at our training centres or 1:1 in an individuals home, learning how to support the specific individual. For the individual and their family, it can be challenging to find care workers with the experience needed for individual complex care needs. 

The needs of individuals dictate the type of complex care a care worker needs to provide and therefore the type of training they need to undertake.

This is important for two reasons. Firstly, the care worker needs to be proficient in the complex care they are providing, to avoid any incidences, which could lead to the inadvertent harm of the patient.

Secondly, by acquiring the knowledge to treat a complex care patient, the care worker knows how to help the individual lead independent, active, and fulfilled lives

As well as providing complex care, care workers should also consider facilitating individuals to lead an independent, active, and fulfilled life whenever possible.

How to arrange Complex Care

With a dedicated customer team just a phone call away, who will talk through all of your needs with you and arrange a consultation with a local care manager – it couldn’t be easier to arrange home care.

Step 1: Speak to our team

Call us on 01323 914499 or 01622 322999 or send us a message to request a call back. Our customer team are available to talk to you seven days a week

Step 2: A home care assessment

Your local Curant Care manager will visit you to discuss your requirements face-to-face and learn about the type of care you’re looking for.

Step 3: Care begins with extra support

We’ll make all the arrangements for the start of your care – whether that’s introducing you to your visiting carers or working with you to find the right live-in carer for you. After that, your care manager offers regular reviews, carer supervisions and extra support as needed.

Curant Care Proposal

As a specialist Home Care provider in England, we’re passionate about providing the highest quality of care. Every single moment of care has the opportunity to change someone’s life for the better. That’s why we place so much importance on finding and training the very best carers and carefully managing the full process for our customers.

Our local visiting carers are people who make each and every day count. Learn more about our visiting care expertise and what makes a Curant Care carer so special.

Why our carers are simply the best

While the wealth of skills and experience that our carers have is key, what makes the real difference are their personalities and characters.

Each and every one of our carers is passionate about the people they support within their local communities, and fully committed to providing you with the very best possible care, with dignity, respect and compassion.

A rigorous selection process

Our selection process is thorough and in-depth. In fact, only 2% of all applicants meet our high standards and make it through to becoming a carer.

The selection process for visiting carers involves background checks, interview stages, practical training from our experts and the opportunity to shadow an experienced care before they start work.

At every stage, our experts are checking whether each candidate is the right fit for the job and for Curant Care.

Our commitment to training excellence

The skills that our carers have are second to none. Each carer joining our team is trained by our expert trainers before starting work.

Directly employed by us, every visiting carer also receives ongoing personal development and support from their locally based manager. This includes completing the Level 2 Diploma in Health and Social Care, which is the industry recognised qualification for care professionals. Furthermore, their professional development does not stop there, we are committed at supporting our care staff all the way up to the Level 5 management and leadership in health and social care if that is what they aspire to achieve.

We provide specialist training in conditions such as stroke and dementia. When our bespoke training is added to a carer’s existing skills and care experience, we really do have a winning combination.

It’s best to call us for an exact price of our visiting care services as the cost is very much dependent on your needs. We’re here for you seven days a week.

Quality care you can trust

We employ the very best carers to give you the very best care at home.

  • Prices are from £21.00 per hour for one-to-one personal home care
  • Flexible costs for visits lasting 30, 45 or 60 minutes
  • Free home visit from your local care specialist to assess your needs
  • Free ongoing checks to make sure we’re delivering the right level of care

With Curant Care, you can be assured there are no hidden fees. Call us for an exact quote and to learn more about the funding options available.

You may be entitled to government funding, benefits or allowances that can help with the costs of visiting care

Funding options include:

  • Healthcare funding through the NHS
  • Social care funding from your local authority – we accept direct payment top-ups
  • Pension credits or savings credits
  • Allowances such as the Carer’s Allowance, Disability Living Allowance and the Constant
  • Attendance Allowance
  • Council tax benefits
  • Using an Immediate Needs Annuity to pay for long-term care

Our friendly team is here to advise on funding options and point you in the right direction.


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